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Advanced Business
VoIP Phone System
Enterprise-grade communication solutions with seamless CRM integration, advanced call handling, and AI-powered features that transform how your business communicates.
VoIP Deskphone Integration
Connect your physical VoIP deskphones directly to Serebro AI for seamless call management. This integration provides a stable link between your CRM and phone system, ensuring all call activities are managed within a unified platform.
Connected Deskphone
Integrated with Serebro AI CRM
Who Can Set Up VoIP Deskphones?
Agency Admins
Full provisioning rights in every location with complete system access
Sub-account Admins
Can provision devices only inside their own location
Other Users
Read-only access with prompts to ask admin for configuration
Network & Protocol Requirements
Network Prerequisites
Recommended Hardware
What to Look For When Buying Hardware
✓ Must Have Features
- "SIP" on the spec-sheet
- "PoE" support
- At least two programmable line keys
✗ Avoid These
- Carrier-locked devices
- Proprietary-provisioning devices
Yealink T54W / T58W
Premium business phone with advanced features
Poly VVX 450
Enterprise-grade communication device
Grandstream GXP 2170
High-performance IP phone solution
Snom D785
Professional VoIP desk phone
Cisco 7841
Industry-leading business phone
Key Benefits
CRM Connection
Immediate CRM connection for all call activities with real-time updates
Team Communication
Improves overall communication flow between team members and clients
Blind Transfers
Effortless blind transfer capabilities to assign calls to team members
Call Recording
Built-in call recording and transcription for improved accountability
Always Connected
Ensures that your deskphone is always connected to your Serebro CRM
Enhanced Monitoring
Detailed monitoring of call logs and customer interactions
Advanced Call Handling
Seamless Calling
Seamless outbound and inbound calling directly from your deskphone
Blind Transfer
Effortless blind transfer capabilities to assign calls to team members
Efficient Workflows
Efficient communication workflows and quicker call resolutions
Call Recording & Transcription
Every call can be recorded and transcribed to maintain detailed records of communications, which is essential for quality assurance, training, and compliance monitoring.
Automatic Recording
Automatically records call conversations for future reference and analysis
Smart Transcription
Transcribes calls to offer searchable text records, enhancing follow-up activities
Compliance Monitoring
Enables compliance monitoring and improves internal accountability
Live Call Analysis
Ready to Transform Your Business Communications?
Experience the power of AI-integrated VoIP phone systems. Book your demo today and discover how Serebro AI can revolutionize your business communications.